Player Protection

Responsible Gaming
at tvs71 — Your
Safety Comes First

tvs71 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming framework gives you the tools, guidance, and support to keep your experience positive and in control — 21+ only.

21+ Only
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24/7 Support
Self-Exclusion Available

Gambling Can Be Addictive

Gambling is intended solely as entertainment. It should never be used as a way to generate income, recover financial losses, or resolve personal problems. If gambling stops being fun and starts feeling compulsive, it is time to seek help.

tvs71 provides free, confidential tools to help you stay in control at all times. If you are concerned about your gambling behaviour, please reach out to our support team immediately.

21+

Strictly for Adults Aged 21 and Above

Access to the tvs71 platform is restricted to individuals who are 21 years of age or older. We enforce strict age verification procedures during registration and reserve the right to request identity documents at any time to confirm a player's age. If we discover that a player is under 21, their account will be closed immediately and all funds returned. We strongly encourage parents and guardians to use parental control software on shared devices to prevent underage access to online gambling platforms.

Responsible Gaming Features at tvs71

tvs71 equips every player with a set of practical, easy-to-use tools designed to help you manage your gambling activity. These features are available directly through your account and can be activated at any time.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Limits take effect immediately when you reduce them and apply a 7-day cooling-off period when you choose to increase them — so you always remain in control of your bankroll.

Session Time Limits

Define how long you can remain logged in to the tvs71 platform during a single session. Once your set time limit expires, you will be automatically logged out and notified. This tool helps prevent extended, unplanned gaming sessions and encourages mindful breaks between play periods throughout the day.

Time-Out (Cooling-Off Period)

Request a temporary time-out from the tvs71 platform for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During this period, your account will be suspended and you will be unable to log in, place bets, or make deposits. This is an excellent option if you feel you need a short break to reassess your habits.

Self-Exclusion

If you feel that gambling is seriously affecting your life, you can request a self-exclusion from tvs71 for a minimum of 6 months or up to 5 years. During self-exclusion, your account is permanently locked, all promotional communications are stopped, and you will not be permitted to reopen your account before the exclusion period ends. Contact [email protected] to activate this tool.

Activity & Spending History

Your tvs71 account includes a detailed history of all your bets, deposits, withdrawals, and session durations. Regularly reviewing your activity is one of the most effective ways to keep track of how much time and money you are spending on the platform and to identify any patterns that might indicate a problem before it escalates.

Reality Check Alerts

Enable periodic on-screen reminders that appear at set intervals during your session — for example every 30, 60, or 90 minutes. Each alert displays how long you have been playing and how much you have wagered during the current session. This gentle nudge helps you make a conscious, informed decision about whether to continue or step away.

Problem Gambling Self-Assessment

The following questions are adapted from internationally recognised problem gambling screening tools. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our support team or seek professional help.

Honest Reflection: These questions are for your personal reflection only. Your answers are private and are not submitted to tvs71. Be as honest with yourself as possible — early awareness is the most effective form of prevention.

1
Have you ever spent more money on gambling than you originally planned or could comfortably afford to lose?
2
Have you ever gambled to try to win back money that you had previously lost (chasing losses)?
3
Have you felt restless, irritable, or anxious when you tried to reduce or stop your gambling activity?
4
Has gambling ever caused significant problems in your relationships with family members, friends, or colleagues?
5
Have you ever borrowed money, sold personal possessions, or used savings intended for essential expenses in order to fund gambling?
6
Do you find yourself thinking about gambling frequently — planning your next session, calculating potential winnings, or replaying past bets — even when you are not currently playing?
7
Have you ever lied to someone close to you about the amount of time or money you spend on gambling?
8
Have you ever used gambling as a way to escape stress, anxiety, depression, or other personal problems?

If you answered "yes" to 3 or more questions: This may be a sign that gambling is having a negative impact on your life. Please contact our support team at [email protected] to discuss self-exclusion, deposit limits, or a time-out. You are not alone, and help is available.

Healthy Gambling Habits

Responsible gambling is not just about using platform tools — it is also about adopting the right mindset before you even log in. The following guidelines represent the foundation of a healthy and sustainable approach to online betting and casino gaming at tvs71.

1

Set a Budget Before You Play

Decide in advance exactly how much money you are comfortable spending during your session, and treat that amount as an entertainment expense — not as an investment. Use tvs71's deposit limit feature to enforce this boundary automatically so that you cannot exceed your planned budget even in the heat of the moment.

2

Never Chase Your Losses

Chasing losses is one of the most common and dangerous gambling behaviours. If you have reached your budget for the session, stop playing — regardless of how close you feel to a win. The outcome of each bet is determined by a certified random number generator and is entirely independent of previous results. There is no such thing as being "due" a win.

3

Gamble for Entertainment, Not Income

The tvs71 platform is an entertainment service, not a financial product. Approach every session the same way you would approach going to a cinema or attending a cricket match — with a fixed budget for enjoyment, not with an expectation of financial return. Winnings are a bonus, never a plan.

4

Take Regular Breaks

Extended, uninterrupted gaming sessions reduce your ability to make clear decisions and can lead to impulsive betting behaviour. Set a timer — or activate tvs71's session time limit feature — and step away from the screen at regular intervals. A short break helps you reassess your session with a clearer head.

5

Do Not Gamble Under the Influence

Gambling while under the influence of alcohol, medication, or extreme emotional stress significantly impairs your judgment and increases the likelihood of making decisions you would not ordinarily make. Always gamble when you are sober, calm, and thinking clearly.

6

Keep Gambling in Balance With Life

Online betting and casino games should be one small part of a balanced life — not the focus of it. If you notice that gambling is crowding out time with family, friends, work, or other hobbies and interests that you used to enjoy, that is a clear signal that it is time to step back and reassess your relationship with gambling.

7

Understand the Odds

Every game on the tvs71 platform — from cricket betting to live casino to slots — has a built-in house edge, which means that over time the platform will retain a portion of all wagers placed. This is how all gambling operators sustain their businesses. Understanding and accepting this reality helps maintain realistic expectations and prevents frustration-driven loss-chasing behaviour.

Support & Resources

If you or someone you care about is struggling with problem gambling, you do not have to face it alone. tvs71's support team is available around the clock to assist with account restrictions, self-exclusion, and signposting to professional help.

tvs71 Player Support

Our dedicated player support team is available 24 hours a day, 7 days a week via live chat and email. If you wish to set a deposit limit, request a time-out, or initiate self-exclusion, contact us directly and we will action your request promptly — typically within one business hour.

Email: [email protected]

Talk to Someone You Trust

Sometimes the most important step is simply telling someone close to you that you are struggling. A trusted family member, friend, or community leader can provide emotional support, help you stay accountable, and accompany you through the process of seeking professional assistance if required.

Kaan Pete Roi (Bangladesh)

Kaan Pete Roi is Bangladesh's first emotional support and crisis helpline, providing confidential, non-judgmental listening support. If gambling-related stress, anxiety, or financial pressure is affecting your mental health, reaching out to a trained counsellor can make a meaningful difference.

Parental Controls

If you share a device with children or young adults, we strongly recommend installing parental control software such as Net Nanny, Qustodio, or your mobile carrier's built-in parental controls. These tools can prevent underage individuals from accessing online gambling platforms, including tvs71.

Need Immediate Help?

If gambling has created a financial or personal crisis for you or your family, please do not wait. Contact our support team right away and we will help you immediately restrict your account, stop all promotional communications, and guide you toward appropriate professional resources available in Bangladesh.

Email us at: [email protected] — available 24/7, responses within 1 business hour
Live chat available directly inside your tvs71 account dashboard at any time
All support queries handled in Bangladesh Standard Time (BST, UTC+6)

tvs71's Responsible Gaming Commitments

Responsible gaming is not a checkbox at tvs71 — it is a core part of how we operate. The following commitments reflect the standards we hold ourselves to as a platform serving the Bangladesh market.

We enforce strict age verification. Every new tvs71 account is subject to identity and age verification to confirm the player is 21 years of age or above. Accounts found to belong to underage individuals are closed immediately and all associated funds are returned.

We never market to vulnerable players. tvs71 does not send promotional communications to players who have active deposit limits, are in a time-out period, or have requested self-exclusion. Our marketing practices are designed to reach engaged, recreational players only.

We monitor for problem gambling indicators. Our platform uses automated monitoring to identify patterns associated with problem gambling behaviour — such as rapidly increasing deposit frequency, unusual session lengths, or repeated chasing of losses — and proactively reaches out to affected players to offer support tools.

We provide all restriction tools free of charge. Every responsible gaming tool on the tvs71 platform — deposit limits, session limits, time-outs, reality check alerts, and self-exclusion — is available to all players at no cost and can be activated at any time without penalty or delay.

We train our support staff in responsible gaming. All tvs71 customer support agents receive training in recognising the signs of problem gambling and responding to player disclosures with empathy, confidentiality, and practical guidance.

Transparency on odds and house edge. tvs71 is transparent about the statistical nature of all games offered on the platform. All casino games use certified random number generators, and all betting odds reflect market probabilities. We encourage players to understand the mathematical reality of gambling before they play.

Play Responsibly — Enjoy More

When you gamble responsibly, the experience stays fun. Explore tvs71's full range of games and betting options — cricket, slots, live casino, and more — knowing that our platform puts your safety and wellbeing first.

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